WNBC reports on the path for moving forward at hospitals following the COVID-19 pandemic, featuring HSS president and CEO, Louis A. Shapiro, and surgeon-in-chief, Bryan T. Kelly, MD, MBA, who discuss the changes HSS has made to protect patients and staff, in order to deliver the highest quality, responsible orthopedic and rheumatologic care.
“We’ve put a lot of changes in place to try to take care of the patients that were denied care over the last 6-8 weeks, but doing it in a way that is as safe and effective as possible,” said Dr. Kelly. Before surgery, patients take an antibody blood test and care that can be done virtually, is. “This is probably the best experience they’ll have going to the doctor now. We’re limiting the number of patients in the waiting area, wait times. They are texted prior when their room is available. They come right up and go right into the room. The doctor comes in, they see the patient and then they leave,” he added.
“We’re working very hard to welcome people back on their terms,” noted Mr. Shapiro. “We’re very excited about our future, understanding that the world has changed.”
Watch the segment at NBCnewyork.com.