MIT Technology Review published a story on the transformative power of AI in rehumanizing health care by automating administrative and back-end tasks, featuring insights from Ashis Barad, MD, chief digital and technology officer at HSS.

For Dr. Barad, the potential for AI agents to overhaul health care and alleviate the current pressures on resources, access, and patient care is huge. He envisions a future in which 90% of non-clinical health-care tasks could be administered by AI agents, freeing clinicians up for what he calls white-glove work, meaning the most complex, specialized, and sensitive cases.

“We’re spending so much time on keyboards and computers right now that we're actually not doing what we should be doing,” says Dr. Barad. “This is going to rehumanize health care.”

Read the full article at technologyreview.com.